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Posted: Sunday, June 18, 2017 12:13 AM


Company Name: Norwich University

Required Travel: 0-10%
Min Education: Associates Degree
Min Experience: 1-2 Years
Job Function: Data Collections
Job Type: Full-Time

Advancement Services Assistant

About Norwich University:
Norwich University is a diversified academic institution that educates residential students, leading both military and civilian lifestyles, and working adults across the globe. Norwich offers a broad selection of traditional and distance-learning programs culminating in baccalaureate and master's degrees, and graduate certificates. Founded in 1819 by U.S. Army Capt. Alden Partridge, Norwich is the oldest private military college in the country and the birthplace of the Reserve Officers' Training Corps (ROTC).

Job Description:
The Advancement Services Assistant will provide critical support to our Advancement Services and Research teams. This position will be a hybrid of the two major areas of database support and development research. The Assistant will be the lead team member for data entry and integrity initiatives, provide support for gift processing, efforts, and contribute to prospect identification and research.

On the development research side, s/he will also contribute high quality work product that supports and meets objectives of our strategic research and prospect development program. S/he will conduct research to identify and qualify prospects and present findings to other development staff members for further action.

Essential Functions
Data Integrity and Maintenance

• Receive and enter biographical updates from constituents into the appropriate fields in The Raiser's Edge, the central depository of Norwich University's alumni and donor information. Updates will come through many channels including online via Blackbaud Net Community (BBNC) beginning spring 2016, returned mail, individual constituent notification, etc.
• Document and regularly review data update procedures to ensure best practices and accuracy.
• Train other staff members from the Development, Alumni Relations, and Communications team that may need access to or be responsible for updating data in The Raiser's Edge to ensure consistency and quality.
• Periodically gather data for industry surveys.
• Fulfill ad-hoc reporting and mailing list requests, as needed.

Gift Processing and Administrative Support
• Complete daily deposit report.
• Cross train to serve as backup and fulfill other Advancement Services responsibilities as needed.
• Provide support to Director of Advancement Services and Research related to budget reconciliation and managing vendor accounts as needed.

Development Research
• Identify and qualify prospects through analysis of complex data to determine estimated giving capacity, philanthropic interests and inclination to give; establish accurate capacity ratings.
• Conduct research using web based tools, as well as print, peer and professional review; prepare documentation and materials as needed.
• Suggest and implement processes to capture and utilize information in innovative ways to maximize the potential of the prospect pool. Train and educate colleagues as needed.
• Monitor industry, business, financial, and other news relevant to major, planned giving, and leadership prospects, and share with colleagues as needed.
• Interpret and translate financial data (stock, SEC filings, IRS foundation filings), real estate sale and assessment data, philanthropy, and valuable collections.

Education, Training and Related Experience
• A bachelor's degree preferred.
• Research, library science, investigative, paralegal, or similar training preferred.
• Three to five years professional level experience in a development or closely related field.
• Experience in higher education or nonprofit environment preferred.
• Project management and research experience, including use of web based tools and atabases are essential.
• Experience in training and/or speaking to small groups is preferred.
• Experience in data analysis and reporting is essential.
• Maintain awareness of University history, programs, faculty, staff and facilities, as well as fundraising priorities and plans.

Core Competencies
• Strong analytical skills, outstanding organizational skills and superb attention to detail are a must.
• Must be able to maintain confidentiality and discretion.
• Outstanding verbal and written communication skills.
• Ability to analyze, synthesize, and organize material from multiple sources and articulate findings clearly and concisely both verbally and in writing.
• Ability to work in fast-paced, high volume environment.
• Able to prioritize, multi-task and meet multiple deadlines.
• Knowledge of MS Office, Word, Excel and Outlook.
• Advanced Excel or data analytics experience helpful.
• Previous experience with Blackbaud Net Community, The Raiser's Edge, or similar relational databases preferred.
• Ability to communicate with co-workers and business contacts in a courteous and professional manner; exhibit grace under pressure.
• Adept at working both independently as well as collaboratively. A strong customer service and team player mentality is a must.
• Ability to relate effectively with all members of a diverse academic community.

Additional Information:
Norwich University is an Equal Opportunity Employer offering a comprehensive benefit package that includes medical, dental, group life and long term disability insurance, flexible-spending accounts for health and dependent care, retirement annuity plan and tuition scholarships for eligible employees and their family members.

Application Instructions:
Please submit a cover letter, resume, and Norwich application:


Contact Person: Amber W. Countis
Email Address:
Phone: 802-485-2102
Apply URL:

• Location: Northfield, Vermont

• Post ID: 3953008 burlington is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017